Shipping policy

Gefily utilizes reliable carriers such as USPS for global shipping.

Total Delivery Time:

Total delivery time = processing time + shipping time.

Processing time: Once you place your order, we take 1 working days to process it. Typically, if you order during the week, processing takes just one working day. However, orders placed on Friday evenings or over the weekend may take a bit longer.

Shipping time: After processing, your order will be dispatched, with delivery averaging 2-5 working days. We strive to make the ordering and delivery experience as smooth as possible for you.(Note: Shipping time and costs may vary due to unexpected factors like adverse weather, public holidays, or other unforeseen events. )

Due to recent changes in destination customs policies, especially in the United States, some orders may be delayed by 2–5 days. We’re sorry for the inconvenience and appreciate your patience.

If you have any questions or concerns, our customer service team is always here to help!

About Tax:

Customs duties in the recipient's country/region are the customer's responsibility. Costs incurred due to delivery delays, address modifications, cancellations, or returns for personal reasons are borne by the buyer.

Additional Notes:

• Local logistics deliver on business days (Mon. - Fri.).
• Ensure your address is accessible and secure for delivery.
• Keep your phone on, as carriers may contact you.
• Your package may not require a signature.

Scenario	Responsibility
Incorrect personal shipping info or undeliverable address	Buyer
Customs duties in recipient’s country/region	Customer
Buyer’s delivery delay or address modification	Buyer
Cancellation or return halfway for personal reasons	Buyer

Thank you for choosing Gefily! Please shop with peace of mind — we wish you receive your dream wig very soon!